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Essay Instructions: Operations Management ??" Andrew Greasley ??" 2nd Edition

Read Chapter 1

Objectives:
1. Define the term operations management.
2. Understand the role of operations in transforming the organization's inputs into finished goods and services.
3. Describe the process view of organizations.
4. Define the main types of service organizations.
5. Understand the distinction between front-office and back-office tasks.
6. Understand the strategic role of operations.
7. Explain the relationship between technology and operations.

Complete the exercise numbers 1,2,3,4 and 6 at the end of the chapter

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Essay Instructions: Operations management ( Process designs and a supply Chains)
This is part one of a two part assignment starting with an introductory look at process design and supply chains.

Identify a company with which you are familiar. This could be your place of employment, a car wash, a yard service company or you may select a simulated company available from the facilitator.

Create an MS PowerPoint Presentation in which you describe the current state of your selected company's supply chain and an identified process.
Required Elements:
? Describe the company's supply chain
? Identify a process internal to the company that you wish to analyze.
? Describe the process internal to the company that you wish to analyze.
? Identify an appropriate design approach for the process you have chosen.
? Create a high-level AS IS process flow chart using an appropriate tool.
? Identify at least one metric to measure the process and its application (how, what, when, and who).
? Use an appropriate tool to collect data for each step of the process.
? PowerPoint includes 4-5 slides with detailed speaker notes.

Essay Instructions: Operations Management ??" Andrew Greasley ??" 2nd Edition
Read Chapter 2


Complete the exercise numbers 1,3,4,7,8 at the end of the chapter

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Essay Instructions: Operations Management ??" Andrew Greasley ??" 2nd Edition
Read Chapter 5
Complete exercises 1, 2, 3, 5, and 7. These have to do with the functions of management and their relationship with the organization.
PLEASE DO PROPER IN TEXT CITATION

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