Operations Management

Our supply chain has called a team of manufacturing and material experts to figure out how the impossible can be made possible. Being a telecommunication company, the team discovered it could use a customized laser to poke holes in the aluminum small enough to be nearly invisible to the human eye but big enough to let light through. Our company has since realized that it needs lots and lots of laser (Satariano & Burrows, 2011). We have identified a company that makes laser equipment for microchip manufacturing which after tweaking does the job. Each machine goes for $250,000. We have since convinced the seller to sign an exclusivity agreement. We currently buy hundreds of such machines to make holes for the green lights that now shine on our company's myriad brands like the Mac Book Airs, Trackpads, and wireless keyboards. Most of our customers have never given the...
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