Delta Airlines Essays and Research Papers

Instructions for Delta Airlines College Essay Examples

Title: delta

  • Total Pages: 3
  • Words: 783
  • Sources:0
  • Citation Style: APA
  • Document Type: Essay
Essay Instructions: analyze how delta airlines is using technology to make itself more consumer-driven. Include answers to the following in your analysis:

* How good a job is the airline doing of identifying and targeting attractive market segments? How well is it using technology to woo new customers and increase market share?


* What is the airline doing to protect customers’ information? How effective are its actions?


* How well is the airline using technology to get consumer feedback and otherwise communicate with consumers?

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Title: Note I writer username Excellencio complete order Use prior paper order number A2069153 a reference Topic An issue problem facing Delta Airlines i noticed customer service When Delta airline philosophy company service heart

  • Total Pages: 2
  • Words: 477
  • References:2
  • Citation Style: MLA
  • Document Type: Research Paper
Essay Instructions: Note: I would like for the writer with the username: Excellencio to complete this order.

Use the prior paper (order number - A2069153) as a reference.

Topic: An issue or problem facing Delta Airlines that i have noticed is in their customer service. When Delta became an airline the philosophy of the company was "service from the heart." Unfortunately, due to seniority, and other factors it seems some customer service employees care more about getting paid vacations, leaving on time, and socializing with coworkers than providing the level of customer service Delta is striving for. But its not everyone. How can Delta find the bad seeds, and fix the problem?

Develop or select the instruments your team will use to collect data. I prefer a survey and please develop a graph or chart to illustrate.

Describe how you will sample the population:

? What is the appropriate sampling method?
? What sampling frame will be used?
? What is the appropriate sampling size?
? How will the sample size be determined?

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Title: An issue problem facing Delta Airlines i noticed customer service When Delta airline philosophy company service heart Unfortunately due seniority factors customer service employees care paid vacations leaving time socializing coworkers providing level customer service Delta striving

  • Total Pages: 2
  • Words: 733
  • Works Cited:2
  • Citation Style: APA
  • Document Type: Essay
Essay Instructions: An issue or problem facing Delta Airlines that i have noticed is in their customer service. When Delta became an airline the philosophy of the company was "service from the heart." Unfortunately, due to seniority, and other factors it seems some customer service employees care more about getting paid vacations, leaving on time, and socializing with coworkers than providing the level of customer service Delta is striving for. But its not everyone. How can Delta find the bad seeds, and fix the problem?

Note: This paper is for a business research class.

Select an issue, opportunity, or problem facing your organization.
Write a 350-word paper that addresses the following question:

? What are the research questions?

Discuss the significance, scope, magnitude and feasibility of finding a solution to the issue, opportunity, or problem.
Define the purpose of the research.

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References

Melvin Richardson, (2012). How to Solve Customer Service Problems. Retrieved June 25, 2012 from http://www.ehow.com/how_6740725_solve-customer-service-problems.html

Skytrax, (2012). Delta Air Lines Passenger Reviews and Delta Air Lines Customer Trip Reports. Retrieved June 25, 2012 from http://www.airlinequality.com/Forum/delta.htm

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Title: Negotiation

  • Total Pages: 6
  • Words: 1802
  • Bibliography:0
  • Citation Style: MLA
  • Document Type: Research Paper
Essay Instructions: A paper that focuses on a real-life, ongoing or recently concluded negotiation. Researched using primary (in-person) or secondary (library) data.

The following points must be addressed in the paper:

1) Identification of the parties (who is involved in the negotiation?)
2) Identification of the central and secondary issues (what is the negotiation about?)
3) Identification of the interests of each party. (why do they care?)
4) Identification of the opening positions of the parties. (how did they present themselves)
5) Identification of the final position of the parties, and a description of how they evolved. This section represents the heart of your paper.
6) Identification of key players (who were they, and what were their formal and informal roles?)
7) Identification of tactics used and methods employed by the parties.
8) Identification of others who affected the outcome (e.g.: third party neutrals, interest groups, etc.)
9) Resolution of the negotiation (final outcome)
10) Recommendations
The one that I was thinking about is a negotiation between "Police Labor conflict in Boston" or conflict with delta airlines.

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Bibliography:

References

Collins, Michael, & Dias, Monica (2/3/2001). Delta Pilot Vote Sets Up Showdown. The Cincinnati Post.

Fonti, Nancy (6/21/2001). It's Official: Delta Pilots OK Contract 70% Vote Yes; Pay To Become Industry's Best. The Atlanta Constitution.

M2 Communications Ltd. (2001). Delta President discusses Comair pilot strike in Cincinnati. M2 Presswire, 5/11/2001.

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