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Essay Instructions: Strategic Plan; Balanced Scorecard for an organic pet store

? Shareholder Value or Financial Perspective, includes strategic objectives in areas such as:

o Market share
o Revenues and costs
o Profitability
o Competitive position

? Customer Value Perspective, includes strategic objectives in areas such as:

o Customer retention or turnover
o Customer satisfaction
o Customer value

? Learning and Growth (Employee) Perspective, includes strategic objectives in areas such as:

o Employee satisfaction
o Employee turnover or retention
o Level of organizational capability
o Nature of organizational culture or climate
o Technological innovation

Develop three strategic objectives for each of the following four balanced scorecard areas identified above (Financial, Customer, Process, Learning and Growth). Your objectives should be selected, in part, based on an evaluation of a number of potential alternatives to the issues and/or opportunities identified in the SWOTT . Base your solutions on a ranking of alternative solutions that includes an identification of potential risks and mitigation plans, and a stakeholder analysis that includes mitigation and contingency strategies. You should also incorporate the ethical implications of your solutions into your selection.

? For each strategic objective, develop a metric and target using a balanced scorecard format. (For example, a strategic objective in the shareholder or Financial Perspective is to increase market share. A metric to actually measure this strategic objective of market share increase is, "The percentage of increase in market share." The target is the specific number to be achieved in a particular time period. The target for the metric of "Increase market share" could be "Increase market share by 2% for each of the next 3 years" of an increase of 2% per year for 3 years.)

Essay Instructions: Please note this is a part of coursework I have already completed, you do not need to create an introduction and conclusion , however treat this as a portfolio / presentation work where you have to tackle the problem directly and relate the strategic objectives to KPI's.

Background:

Housing associations in the United Kingdom are independent non for-profit bodies which provide low-cost housing for people in housing need. Any trading surplus is used to maintain existing homes and to help finance new ones. They are now the UK’s major providers of new homes for rent while many also run shared ownership schemes to help people who cannot afford to buy there homes outright. Housing associations day-to-day activities are funded by rent and service charge payment made by, or on behalf of those living in its property. In this sense, housing associations are run as commercial entities and the majority do not depend on donations for their general activities. New housing however tends to require subsidies to be economic- the source of which comes from the public purse. In principle, housing associations tend to be risk averse.
Bushmead Housing Association
The Bushmead Housing Association (BHA) was formed in 1991 when Buschmead Borough Council decided to transfer its entire housing stock of approximately 10,000 properties. BHA remit included the maintenance of the existing stock and creation of new homes for local population of Bushmead. The transfer also included most of the employees of Bushmead’s Building Maintenance Department. Now under a new CEO , Ms T Day , BHA have established a number of strategic objectives including revamping its housing stock to comply with the Green Agenda


Coursework:
1)Set the strategic objectives for BHA
2)Create BHA’s Critical Success Factors (CSF)
3)Key performance Indicators (KPIs)


The above points will be linked to each other and relevant, you will be also required to create a diagram showing that each strategic objective , will lead to number of CSF, then each CSF will have a KPI, the diagram will look like a tree diagram. Fish-bone diagram, or you can use a tables. you will also need to mention the role and responsibility/job title for strategic decision makers.
KPI’s are numbers, and percentages.

Essay Instructions: My Topic : How we can achieve the strategic Objectives by integrating Key Risk Indicators in Corporate Performance Management?

The purpose of this thought paper is to help management develop effective key risk indicators (KRIs) to heighten board and management enterprise risk awareness in order to increase the effectiveness of an ERM process and improve the execution of an organization’s strategy through the corporate performance management .KRIs Provide Opportunities for Proactive Strategic Risk Management.

My aim: find the gaps in literature review in this topic and fill it with critical and unique ideas.

My requirements:
• You should make use of headings for your literature review, although you should use headings sparingly.
• The use of headings is to detail features of the literature on my topic, e.g. definitions, trends, debates, theories, etc.
• A literature review should also have an Introduction section that sets out the purpose of the chapter and what to expect in the rest of the review.
• A literature review should end with a Discussion and Conclusions section that details the main findings and main conclusions about the state of knowledge on my topic.
• Plagiarism 0%
• Journals, abstracts and scholarly books ( academic for last 5 years 2007-2012 )
• My target area is to cover government sector


To achieve A (Distinction): this is my target grade - display a structure which is entirely clear, logical, orderly, and appropriate to the topic, and which involves no omissions or digressions;
demonstrate a clear ability to critically evaluate secondary sources and relevant theories and concepts;
demonstrate clear evidence of independent thinking;
adhere fully to academic conventions in terms of referencing and presentation.

Essay Instructions: Case Analysis on USA Truck as of JANUARY 2005!!; www.usa-truck.com ; NasdaqGS: USAK

[Basic Case Analysis Format]
- Case Analysis 4-5pgs
- Appendix 1-2 pgs

[Format Considerations]
- Double Spacing
- 12 font
- One inch margins
-
[Case Analysis must encompass:]
I. Mission/Vision/External Analysis
- External Analysis includes:
-Government
-Economic
-Social
-Technological
-International
-Ecological
II. Industrial Analysis:
-structure
-customers
-suppliers
-competitors
III. Internal Analysis (non-financial):
-Management
-Marketing
-Operations
IV. Financial Analysis:
- ratio analysis (trend, industry comparison)
- break-even analysis (FC, VC, Calculation)
- Cash flow analysis (major sources/uses, trend)
- cost of capital analysis (calculation)
- Explanation of financial analysis
V. Assumptions/challenges/objectives
- Fututre assumptions
- broad general environment
- industry specific environment
- Statement of the critical challenge
- identify criticasl issues
- identify critical obstacles
- Strategic objectives
- Specific strategic objectives
- specific financial objectives
VI. Alternatives (three)

VII. Analysis of alternatives
- advatages/disadvantages
- Risks/obstacles
VIII. Resolution/implementation/control (specific details/ completion time/ financial projections)
-Resolution
- statement of decision
- justification of decision
-implementation
- identification of required activities, their
sequences, and competition time
- identification of resources required (financial projections - revenue/expenses, costs)
- Control
- process for measuring and monitoring results
IX. Sources

***** The appendix should be used for all charts, graphs, and exhibits. These will be financial data etc. The info should be presented in narrative form throughout the body, but referred to in chart/graph etc form in the appendix ( i.e. see exhibit e-5 for USA Truck balance sheet, or whatever)