Please answer all of the questions. Based on the textbook International Management
: Culture, Strategy, and Behavior.
1. In this course, we base our study of international management
on a contingency framework. This framework allows a systematic review of all the aspects and factors related to understanding management
in a global economy.
a. The framework consists of several components. Describe each component and explain how the components relate to each other.
b. Since the external environment plays such a critical role in the contingency framework, management
needs to cognizant of the PESTEL components. How do these components change when a business operates internationally?
2. We talked about the definition of management
, the managerial activities, and the managerial skills. We discussed that the field of “management
” has its roots in the Anglo world. Please define management
as discussed in class. What do managers do? Specify and explain the four managerial activities and the three specific skills to perform their responsibilities. Although we have not specifically addressed this question in our lecture, considering what you have learned so far in this course, what do you think is the relative importance of the three skills for an international
manager? Provide a rationale for your answer.
3. A critical challenge for companies that operate internationally results from differences in legal systems that countries use. Contrast the common law based system of the United States with the code based system used in most European countries. What are the important differences and their implications for international
4. Today, businesses operate in a global economy. What does that mean?
a. How is this global economy different from previous economic systems? Summarize our systematic comparison of the global economic system to the economic conditions that existed before the fall of the Berlin wall. Make sure to include in your summary “the need for entrepreneurship and innovation” and the notion of “creative destruction.”
b. The global economy is a free-market, capitalistic economic system that is created through the micro-level decisions that companies make. These decisions are based on the need for companies to make a profit. Explain! Consider the lecture on the reasons for companies’ international
5. As companies are expanding internationally they seem to go through several phases of development, resulting in different types of international
a. Describe and explain the different types of international
companies. What are the primary differences among them? Make sure to talk about differences in international
orientation (ethnocentric etc.) and staffing strategies (PCNs etc.).
b. Give an example of a truly global/transnational company. Explain why this company fits in that category.
c. What do you know about the level of internationalization of a business and its effectiveness?
6. Many international
and global institutions exist to facilitate the coordination and effective functioning of the global economy. Very briefly, describe the purpose of the following organizations: World Economic Forum, APEC, OPEC, WTO, G7 (8), G20, and OECD.
7. When conducting a CBRA to determine the attractiveness of a particular country, companies must also consider issues related to CSR and business ethics. In addressing the following questions, make sure to consider the Nike and Pharma cases.
a. What is CSR? How is “business ethics” different from CSR? Why do business ethics and CSR become an even “bigger” issue when companies operate internationally?
b. What is a “stakeholder” map and what is it used for? Give an example.
c. What guidelines for ethical behavior can we use in business? Describe how you would ensure that the employees who report to you act ethically?
d. To what extent does the Foreign Corrupt Practices Act provide guidance to companies who operate internationally?
8. What is the purpose of the Porter Diamond? In detail, describe and explain Porter’s four factors. Use one of the examples discussed in the lecture to demonstrate how Porter’s Diamond “works.” Using the material from the lecture on Porter’s model, explain why it makes sense that the World Bank provides financial aid to developing countries to support the building of infrastructure.
9. The effective functioning of the global system depends on free and open trade among countries. “Protectionism,” explicit or implicit, however, is still quite common and has in fact increased during the current global economic crisis. Some commentators have talked about “de-globalization” as a result of the global economic crisis.
a. In general, what is the primary purpose of protectionist measures? Provide examples, two or three, for implicit and explicit protectionist measures.
b. Describe and explain the differences between a trade area, such as NAFTA, and an economic union, such as the EU?
10. For companies that operate internationally, cultural differences between the parent country and the host country are often the source for substantial cost and risk.
a. Define “national culture.” Using the iceberg model of culture, explain the three aspects of culture.
b. Summarize the six basic assumptions of culture and explain how they are reflected in the US culture today.
11. What role does “understanding cultural differences” play in the CBRA? What is the difference between cross-cultural literacy and cultural sensitivity? Provide examples from the Harry and Sally story to support your points.
12. Social Structure, Education, and Language are three of the six Characteristics of Culture discussed in class. Explain how they are used to identify and understand cultural differences. Recall that we use both, qualitative and quantitative methods to identify cultural differences. You may want to use the American culture and compare it to that of another country to answer this question.
13. We are able to quantify/measure cultural differences using Hofstede’s and Trompenaars’ dimensions.
a. Why is it important that we can quantify differences in culture?
b. Hofstede’s cultural framework consists of five dimensions. Explain each of the dimensions using the United States as an example. Describe how these dimensions are reflected in the workplace.
c. We talked about Trompenaars’ “obligation dimension”. Explain this dimension by contrasting the United States and Mexico.
14. Euro Disney faced serious problems at its inception. Explain how such problems were a result of the cultural differences between France and the United States. How could Disney have avoided these issues?
15. R&D projects in a transnational company are typically the performed by multicultural teams. Assume that a Japanese, an American, a German, and a Swedish engineer are assigned to work on a project together. What challenges may this group face because of cultural differences? Applying Hofstede’s dimensions, provide a systematic comparison of these countries’ cultures. You may want to use a table showing the dimensions for the three countries. You do not need to use the actual scores but you need to know whether a country scores high, low, or moderate on a dimension and what the implications are for behavior and expectations.
16. Being able to perform a CBRA to determine the attractiveness of a country is one of the main learning objectives for this course. So far, our focus has been on the external environment and the associated CBR. Using the basic statistics introduced during the first week of class, provide a “cursory” analysis for one of the BRIC countries (Brazil, India, Russia, China)??"Your choice! Include the approximate population size, GDP/capita, GDP growth, GDP/sector, corruption perception rank, economic freedom rank, cultural dimensions (high or low in power distance, high or low in uncertainty avoidance, masculine or feminine, individualistic or collectivistic, short-term or long-term oriented). What conclusions do you draw about the attractiveness and the cultural toughness of the country that you analyzed for American companies?
17. Political risk is one of the specific risk components typically assessed in a CBRA of country.
a. We differentiated qualitative and quantitative methods of risk assessment. Explain each.
b. Once the political risk of a country has been determined, a company has a choice between a defensive/protective and an integrative approach to managing
the risk. Describe each of these approaches.
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