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Essay Instructions: Business Communication and the Workplace


Reading Assignment
Introduction to Communication, Chapters 6, 9 & 12
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Assignment Type: Individual Project Points Possible: 50 Deliverable Length: 8?12 slides with notes or 8?10 paragraphs


Choose only 1 assignment. You will be graded for only 1 assignment.

Choice 1:

Deliverable length: 8?12 slides with notes

You and the other HR managers are working with a training consultant on a program for cross-cultural supervisors. You are contributing information and expertise in the area of dealing with conflicts when they arise on a team with a focus on how cultural differences among team members could complicate the situation.

As the basis for the training, the consultant has asked you to recall a time when you were part of a team, where communication issues caused a serious misunderstanding and led to conflict.

Your training presentation should include your situation, your conflict-resolution choices and reasoning, and preventative communication strategy. More specifically, you are to address the following:

Explanation of the situation
Analysis of the actual misunderstanding and how it came about
At least 2 conflict-resolution strategies you or the people involved could have taken
The conflict resolution you actually took and your reasoning for choosing that solution
A communication strategy that would have prevented these issues from arising in the first place (examples include having a policy in place or having a better understanding)
Research is required for this option.

Use the Library and the Internet to complete your research on these issues. Cite all sources appropriately.

Presentation Guidelines

The following guidelines for your PowerPoint presentation will be used to grade your work as well:

Limit the number of words on slides. Slides are designed to supplement your presentation, not to be your presentation (in this assignment, it is to supplement your research paper).
Avoid paragraphs.
Use bullet points.
Use succinct phrases instead of sentences.
Limit each slide to 6 bullet points.
Simple fonts
Fonts "with feet" are easier to read (in a paragraph).
Fonts "without feet" make nice titles.
Choose color combinations that make your presentation easy to read.
Limit graphics to 1?3 per page. Too many graphics can be distracting.
Bells and whistles tend to be distracting for the viewer. Make sure that special effects have a purpose.
Proofread and spell check
Please submit your assignment.

-OR-

Choice 2:

Deliverable Length: 8?10 paragraphs

Relationships can be personal or impersonal, they can take on a life of their own, and they can change when we least expect it. Successful or valuable relationships require proper coaching and maintenance.

You are a consultant asked to write a guide for a group of entry-level employees just out of school on how to build relationships.

The guide does not need to be specific to building work relationships, as any successful relationship takes practice and skill that people can develop over a lifetime.

In developing your guide, consider the following:

What are the different types of relationships?
How are relationships built?
What are the stages of relationship building and their characteristics?
How does self-disclosure and feedback enhance a relationship? Could it negatively affect a relationship? If so, how?
While personal examples may help make your point stronger, use the library, the Internet, or your textbook to complete research on these issues. Cite all sources in the appropriate APA format.

Essay Instructions: BUSINESS COMMUNICATIONS
Report Guidelines


1. Choose a chapter/company case study that interests you from among the sixteen chapters in our text

2. Prepare a 5-10 minute report based on the company (case study) and how it ties in to the chapter contents

3. Concentrate on the initial presentation of the company/case study (at the beginning of the chapter) along with the critical thinking questions

4. Find the company revisited (somewhere in the middle of the chapter), and answer the critical thinking questions you find there

5. Once more find the company “applying your skills” section at the end of the chapter, and focus upon “your task.” (You do not need to do the actual task unless it can be done fairly easily—I don’t expect you to do a report if that is the task, for instance.)


THE ACTUAL Report
• Give the highlights of your company’s case study
• Tell how the case study ties in to the chapter contents
• THE BEGINNING
• I will be looking for how you gain our attention (see guidelines in the chapter)
• I will be looking for how you give us an overview of your points

THE MIDDLE
• I will be looking for how you present your various points
• I will be looking for how you transition from one point to another

THE ENDING
• I will be looking for how you summarize the points made
This is a case/study on chapter 9. The case study is Ben and Jerry's. You have to tie it in with the chapter contents. I will fax you chapter 9.
There are faxes for this order.

Essay Instructions: Assignment

Addresses issues and restraints in business communication.

Your CEO has asked you to write a report outlining the key issues and restraints to be considered when communicating to selected business stakeholders. Your report must include consideration of both verbal and written communication targeted at TWO of the following stakeholder groups;-
? Employees
? Customers
? Shareholders
You must use a business report format and include:
* short introduction
*relevant sub-headings.
* brief conclusion.
You may use diagrams . You may choose an organisation that you are familiar with on which to base your report issues and restraints. Please provide a short ?Organisational Context? section at the start of your report to give some background information about your chosen organisation.

_______________________________________________________________________

(UK ENGLISH)

Tutor comment:
Im the statement you make should be substantiated in some way by referencing articles, texts, journals etc., thus demonstrating that you have an understanding of the theoretical concepts, which underpin management practices. If you quote from an academic source you should reference your statement using the Harvard System of Referencing.

Essay Instructions: I need book/article reviews including the 5 below. The review should concentrate on the business communction theory itself, nothing else.

Business Communication, Cisco.com

Harvard Business Review on Communicating Effectively, Harvard Business School Press (1 April 2011)

Business communication: By Peter Hartley, Clive G. Bruckmann - Routledge (2002)

Business Communication: By A. C. Krizan, Patricia Merrier, Joyce P. Logan, Karen Schneiter Williams - Cengage Learning (2007)

Corporate communications: Joep Cornelissen, 2004
There are faxes for this order.