In this regard, she has demonstrated superior emotional intelligence (EI), a key component of democratic and transformational leadership (Sanders, Davidson, Price, 1996). She also is compassionate and helps the nurses who need more guidance to understand advanced procedures and how to get tasks accomplished. In this regard she shows transformational leadership skills (Lung, Braithwaite, 1992). All of these qualities I plan on emulating. The qualities I don't plan on emulating include her tendency to give nurses too much latitude in the quality of their performance over time; she needs to force greater accountability over performance for these nurses to improve. While she is a great leader, at times it appears she is too flexible, not demanding high enough performance for nurses to improve.

In conclusion, the RN Unit Manager makes solid contributions to the value of healthcare service provided and has had many patients recommend her for awards and promotions....
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