45).

Threats

Some times on my workdays, I encounter challenges and obstacles that I need to be ready to face. Some customers are not happy with the coffee rooms and demand a refund. Besides, other guests become extremely angry and may want to inform the senior management. Our competition is other coffee houses, which is right next to us. The hotel is closed for now, but a lot of work is being done to it such as the interior and exterior. Since this hotel will be opening up in a few months, we need to be ready to compete with them. We need to advertise our company and try to offer more than they are. The required specifications of my job have changed. It is now a requirement to wear uniforms to work and act as professional as possible (Sehgal, 2011, p. 337).

Changing technology has not threatened my position,...
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