Creating an effective library social networking platform needs to start with a view of how to create a content management system (CMS) first (Dickson, Holley, 2010). The CMS serves as the system of record of all catalog and collection items, providing valuable statistics on how each book, content and collection item is being used (Shapira, Zabar, 2011). This is extremely valuable information for each department in the library to better plan how they are using the content and managing collections. In front of the CMS, there are a variety of user interfaces available that resemble Facebook and also have messaging capabilities similar to Twitter. An excellent CMS will also have the ability scale to each of the core technologies included in Appendix A, providing a solid foundation for communication and collaboration both between the library and its patrons and between departments as well (Dickson, Holley, 2010). From a departmental perspective,...
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