B2B and B2C Commerce

Matrix

In today's global economy, E-commerce is a dynamic force, encouraging more and more businesses to conduct "business" online. B2B transactions can be a very effective way of bolstering small business, and transforming simple business strategies to complex business partnerships. B2B or business-to-business e-commerce is an efficient and often life-changing move for many small businesses interested in participating in the global market. On the other hand, many businesses have successfully engaged in business-to-consumer or B2C operations for some time, rather successfully, and are looking to expand their influence.

This paper will compare and contrast some of the more obvious differences between B2B and B2C e-commerce. Below is a matrix comparing some of the more common differences between B2B and B2C interactions.

B2B and B2C Overview

Listed below are some of the more common elements that distinguish a B2B from a B2C e-commerce business or industry. Traditionally...
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