Active Listening

Integrating Management Skills

There are numerous -- almost innumerable -- theories and models about the best ways in which an individual can use a variety of management skills to reduce conflict and establish an atmosphere of cooperation. In the video that I taped for this course I have worked on identifying, naming, and incorporating some of the skills that we have discussed during the coursework as well as skills and strategies that appear in the literature. Essential to the skills that we have studied this term and that I have worked to incorporate in the attached video are not only those that are traditionally associated with management strategies but also those that are based in psychotherapeutic techniques.

Indeed, the techniques and the overall philosophy that I was most interested in learning about and trying out were those that were new to me because their basis was in psychology...
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