Corporations often use ineffective strategies to tackle workplace diversity issues. For example, many attempt to utilize affirmative action policies prescribe hiring by quota. Such policies are doomed to fail when a company finds itself hiring unqualified people for managerial roles. If that happens, it benefits nobody. People in senior management lose faith in hiring women and minorities and this has a knock-on effect on attitudes throughout the organization as well.

In general, corporate diversity practices emphasize the superficial, be it head counts or some other means. Even more in-depth diversity programs such as having work groups to meet and discuss issues that pertain to that group do little to change the status quo. Such groups may be able to raise specific issues, but they do not inherently address issues of promotion, mentorship, and training that would bring about more meaningful change to the workplace.

Collins describes the current situation as...
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