Improving Human Resource Management at Great Northern America

Because all organizations are comprised of people, there will always be human resource issues involved and the manner in which these issues are resolved can spell the difference between organizational success and failure. This was the situation facing Joe Salatino, president of Great Northern America as he sought to formulate timely and responsive solutions to his company's human resource problems in order to save his company and achieve a competitive advantage in the future. To gain some fresh insights concerning how the president of this company could approach these problems, this paper provides a review of the relevant literature to explain why employees need to understand the importance of how people form perceptions and make attributions, an evaluation of the applicability of social learning theory to the circumstances, followed by an examination of ways that the president could use social learning theory...
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