Small Medium Sized Businesses in United Arab Emirates

The objective of this study is to trace the history, customer services, CRM and satisfaction issues and problems in small medium size businesses in the United Arab Emirates and to discuss the trends in SMEs.

Small and Medium-scale Enterprises plays an important role in economic development worldwide. Many developing countries in fact have placed Small and medium enterprise development and promotion on top of their economic agenda one of them is The UAE country. Today United Arab Emirates setup governmental fund such as khalifa fund and Dubai SME fund to expand the SME sector and open new opportunities for entrepreneurs to grow and improve. As, There are many small businesses grow by the funding of the Khalifa fund which is "in 2008 offered Dh 246 million in funds for 154 new industrial and services enterprises." Also, the governmental funding can provides many...
[ View Full Essay]