The librarians also allowed students to vet their services and give reports that analyzed their service delivery.

The librarians also provided questionnaires that contained questions that were inquisitive of; directions and building locations, reference and general library information etc. The librarians contacted 28 people over a period of two weeks only, which was an average turn up for the research. The target group was well established, as the librarians targeted students and the community, which were the most frequent users of the library. It would have been unjust to choose a group that hardly did any academic research. The data gathered was also reliable and relevant, because it came directly from the users of the electronic library, and they were in the best position to understand what affected their research. The researches were lenient enough to avoid biasness, as they were gender sensitive and did their sampling sensitively. The methods...
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