Statistics and regulations are in most cases likely to influence business individuals in ignoring them, feeling that a message containing them is related to a standard procedure.

It is laudable that the Plant Performance Services Section manager wrote the actual message he intended to send in a succinct manner. However, he compensated this through the fact that he inserted it at the end of the message and by filling the rest of the memo with information that did not convey a clear significance.

Considering the seriousness of the situation, the memo should have involved a meeting proposal between the two managers, as one could not possibly expect a simple memo to resolve the whole state of affairs. The Nuclear Services Section manager did not even propose a deadline for the condition, seemingly considering that the problem did not need to be solved urgently and that it depended solely on the...
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