In order to measure the success of customer perspective aspects like returned orders, number of new customers, number of complaints, market share, customer satisfaction index among others will be assessed.

Process or Internal Operations Perspective

Currently, Tiffany Event Management Company is performing well but needs to improve in the future with the changing world. The internal operation ought to increase by 9% by the end of the predetermined time in order to achieve the company's targets. These are to be achieved by improving the main company proficiency in its operations of designing and coming up with unique jewelry. The technology use is also to be improved in order to provide customers with modern fashions of jewelry such as rings, chains, bungles, and many others. In terms of manufacturing and the firm will improve its excellence to develop high quality goods and performance (McLoughlin & Aaker, 2010).

Financial accounting and management...
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