Model of Staff Development
This essay attempts to analyze the strengths and weaknesses of the Spencer model of staff development as it pertains to my work environment in the retail jewelry business. In other words, by understanding the fundamentals of staff development and the Spencer model and principles, I will attempt to correlate any associated relevance to my department. Staff development in the retail industry entails many areas; however, even though the jewelry business is basically the same sales process as compared to a clothing or shoe retail outlet in many respects, this industry also requires even more focused staff development because of the end product, the level and sophistication of the consumer as well as the extra security and integrity requirements. Jewelry retail is more a 'One-on-One Consultancy' process where sales staffs are appointed to work as one-on-one consumer-focused services. This means that that under training or inexperience...
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