old Chinese proverb that I believe encompasses my feelings for the nursing profession. With the healthcare industry in its current state of disruption, it has become very important to re-evaluate the relationship of patient care and patient satisfaction. "Sometimes patient satisfaction needs to be measured one patient at a time. This usually has nothing to do with the impersonality of the plan, the aloofness of the provider, or the quality of the specialists to whom one is referred. Rather, it involves the basic rationing philosophies of HMOs, particularly the for-profit variety." (Birenbaum, 107) We can't forget that the business objectives of HMO's aim to purchase services and materials at the lowest price possible and trying to lock in a price in advance. HMO's have therefore changed the philosophy of the healthcare industry. As nurses, we have to make the best of this atmosphere. This essay therefore serves as the final...
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