candidate, as well as better facilitate that person's performance, and reward the person more effectively when a job is done well. This paper will analyze the position of Front Desk Receptionist. It will describe the job, based on five elements, conduct a job analysis, describe testing that may be appropriate for this position, overview methods of employee performance evaluations, and detail an employee training program for this position, giving an accurate picture of this position and what it entails.

Front Desk Receptionist Job Analysis

Job Description:

The position being analyzed has the title of Front Desk Receptionist. Their tasks involve greeting organization visitors, answering the telephone, taking messages when appropriate, sorting mail, and a variety of other secretarial tasks, such as copying, typing, and faxing, as needed by other organizational members. The machinery involved is standard office equipment, including: computer and peripheral hardware, fax machine and copy machine. This position...
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