Other partnerships with software companies provide HP with personalized value-added services for broadband Internet services and solutions.

Analysis of Compaq's competitive advantage over HP and other computer companies show that even though it has had experience with it servicing, its focus on small- to medium-sized computer companies did not, apparently, induced growth within the company, even though it services comprise 30% of the company's total revenue. The stagnation of growth illustrates how it servicing in Compaq is still on its preliminary stage, primarily because of the small scope of its clientele, even subsisting to "older" computer products, such as Tandem and Alpha, for use in its it services and consultancies.

Looking at the competitors of HP-Compaq, three major companies emerged as the leaders of the it service market: Electronic Data Systems (EDS), IBM, and Unisys. EDS' advantage is that it has a partnership with Dell, offering services such as help-desk...
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