Table 2

Use Case No. 1: Will, Hotel Franchises Owner

Use Case Feature

Description

The actor or actors involved

Will owner of five hotel franchises, routinely accesses the occupancy levels for each facility, determines projected supply needs and ensures that adequate preparations are in place to satisfy anticipated demand.

The system being used

The hotel chain's proprietary room occupancy and enterprise management system will be used for the data needed by the i-phone digital media product.

The functional goal achieved by the actor or actors

Access to franchise occupancy rates, staff performance and status data will be faster and easier for the business owner with the proposed digital media product, facilitating management decisions and the prioritization of supply chain requirements for all locations in coordination with individual hotel managers.

Table 2

Use Case No. 2: Jill, Hotel Manager

Use Case Feature

Description

The actor or actors involved

Jill, the hotel...
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