Organizational Change and Stress Management

How Change Agents Can Contribute to Change Resistance

According to Hussey (2000), as far as effective management is concerned, change remains a critical aspect. It can be noted that through their actions or inactions, change agents in most cases end up contributing towards the very occurrence of resistance (Ford et al. 2008). To begin with, by breaking agreements before or during the change process, change agents make significant contributions to recipient reactions. This is more so the case if change agents refuse or fail to restore the lost trust. For instance, it is possible for an organization or its agents in some circumstances to renegade (either knowingly or unknowingly) on agreements it has with employees. When this takes place, those affected experience betrayal and to get even, they may seek to shoot down organizational policies. Indeed, this desire for retribution is what threatens change in...
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