84-85). Likewise, behavioral measures of assertiveness in team settings can be measured through peer or supervisory ratings of on-the-job performance; in addition, these metrics can be obtained through the conduct of situational exercises (Salas et al.).

A model described by Bryant and Albring (2006) includes two factors, (a) performance measures (e.g., extrinsic factors including the quality, speed and number of errors in the outcome), and (b) other outcomes, to help measure how well a team is performing, as shown in Table 1 below.

Table 1.

Performance measures and other outcome metrics for measuring team performance.

Type of Metric


Performance Outcomes

1) How professional-looking is the final product? (Quality)

2) Is the project turned in on time? (Speed)

3) How accurate is the final product compared with the model solution? (Accuracy)

Other Outcomes

While these may differ from team to team, these outcome metrics general include:

1) Member satisfaction

[ View Full Essay]