Amendments to the 900-Number Rule - brought in three major improvements. First of all, it obliged vendors to get the direct permission of the person who would be billed for the conversation and/or the order. Then, increased billing for pay-per-call services would only be possible after signing an agreement and informing the customer of the conditions of the agreement. Finally, customers would be given the right to contest their bills and have the unauthorized charges removed from the phone bill. The amendments were voted with unanimity (Federal Trade Commission, 1998).

Other specifications relative to this matter include the fact that the cost information cannot be hidden in small print; the first thing to hear when calling a 900 number is a message that tells the caller where he has called, the services offered by the organization and the charged price of the phone call; the message will also tell children...
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