Pride and responsibility are key elements for Sales Associates working within the department areas. A sense of personal pride in terms of appearance is for example an indicator of pride in maintaining the department areas. During the interview, the managers will therefore be searching for a sense of responsibilities in all areas of the candidate's life. This will indicate whether the candidate can handle the many responsibilities of the Sales Associate.

Another key element is flexibility. The candidate needs to be not only personally flexible in terms of working with team members and customers, but also more concretely in terms of time and schedule. Sales Associates will often be required to work during nights or weekends, particularly when newly appointed. Candidates therefore need to have sufficient loyalty towards the store and its customers to give their best even during such difficult working hours. In order to determine whether this level...
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