This is crucial because though the information and knowledge may well have been created or resolved within the organization, this does not in and of itself assure that such knowledge will remain there within or serve to benefit the organization's overall effectiveness. To this end, our research tells that "in today's world of business, companies need to understand the importance of effectively managing their knowledge. Years ago, employees would stay with a company for many years before moving on while many planned upon a lifetime of dedication to their organization. In today's industries, it is not uncommon to find employees who stay no more than three to four years without looking to move on. When a company loses a skilled employee, they also lose the knowledge that the employee has gained." (Marshall, 3) This is to say that if we, at Honeywell, do not create a system that allows our...
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