Upon graduation from Florida State University, I began searching for a more advanced position in another company. In addition, I began to examine other avenues for continuing my education. I found both within a year of each other; I began studying in the Managerial Information Systems Master's program at Nova Southern University, and found a position as a Technical Support Analyst at Embarq, a Fortune 500 company. My accomplishments here were built directly on the knowledge and experience I had previously acquired; I analyzed the business systems, it operations, and user needs, and developed and implemented strategies to address inefficiencies I discovered. Over a two-year period, I led over 150 installation projects, maintaining a 125% efficiency rating. I was also specially selected by management to head a critical installation project for a key client. My performance led to this client's decision to integrate a new piece of equipment into their...
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