"While a handful of workers manage to rise up the corporate ladder, the vast majority lack full-time employment, receive no benefits, learn few skills" (Schlosser 6). The companies actually receive tax credits for hiring low-income workers although "in 1996 an investigation by the U.S. Department of Labor concluded that 92% of these workers would have been hired by the companies anyway" (Schlosser 72).

"While the real value of the wages paid to restaurant workers has declined for the past three decades, the earnings of restaurant company executives have risen considerably" (Schlosser 73). This turns the concept of a company making an investment in its workforce on its head, and may be one reason for the resentful behavior of many fast food employees, as witnessed by the recent scandal of the YouTube video featuring disgruntled Dominos Pizza workers doing unsanitary things to their food. Poor treatment of workers within the industry...
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