Yet only 5 to 10% of these documents are readily available to managers for them to use in decision making. There is also the problem of documents not being standardized in a uniform pattern or structure. Managers and IT staff need a way to transform these documents into formats that can be compared and processed in order to support decision making. Document-driven DSS is making this concept a real possibility (Document -- Driven DSS Resources, 2009).

Document-driven DSS are support systems designed to convert documents into valuable business data that can be used to make decisions. "While data-driven DSS rely on data that is already in a standardized format that lends it to database storage and analysis, document-driven DSS makes use of data that cannot easily be standardized and stored" (Decision Support Systems, 2009). There are three primary forms in which data can be used in document driven DSS. These...
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