Right," Gaffney et al. (2012) examine how nurses respond to workplace bullying. The authors point out that although the consequences of workplace bullying include diminished performance and rises in problems like absenteeism and turnover, there is limited research and limited information about workplace bullying in the healthcare sector. In fact, the purpose of this study is to help administrators improve patient outcomes by reducing workplace bullying or aggression, which reflects a hostile work environment. This is a qualitative study with research questions related to the prevalence and specific manifestations or types of workplace bullying, and also the strategies nurses use to minimize or mitigate workplace bullying. Gaffney et al. (2012) set out to examine what workplace bullying looks like in different scenarios, how workplace bullying is perceived and responded to by both nurses and patients, and how nurses respond to bullying that targets either themselves or colleagues. The research questions...
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