efficiency and effectiveness. Is it possible for an agency to exhibit one but not the other?

Most law enforcement agencies seek to be both efficient and effective because the two can go hand in hand when things are done correctly. It is possible, though, to be highly effective but in inefficient ways (e.g., reducing the number of violent crimes in the community by using enormous amounts of overtime without conducting basic research to determine where the most of the crimes are being committed) and likewise it is possible to be highly efficient without ever accomplishing anything (e.g., recording the number of violent crimes accurately and conducting research to identify problem areas without implementing any interventions).

What political consequences might result from an unfavorable opinion of your department?

Sheriffs' offices depend a great deal on the support and goodwill of the general public. Even the hint of corruption or inefficiency could...
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