Communication Improvement Plan for the Sheriff's Department

The Communication Improvement Plan (CIP) is an initiative that seeks to establish, formalize, and institutionalize proper communication protocols in the Sheriff's Department. The rationale for developing the CIP stemmed from the specific needs of the department, specifically: (i) to establish protocols that reflect proper communication flow in dealing with specific concerns or issues relevant to the work of members of the Sheriff's Department; (ii) to promote the establishment of "institutional memory" through consistent documentation of every activity and relevant issues and concerns that members of the Sheriff's Department deal with in the course of their work; and (iii) to serve as a guide to developing resolutions in issues, conflicts, or concerns that might arise among members of the department.

Creating proper communication protocols does not mean that informal communication will not happen within the department. Informal communication is inevitable, as each member of...
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