Overstock.com

Understanding e-commerce is very important, especially for companies that are focused on providing online shopping and ordering to their customers. One of those companies is Overstock.com, which also goes by its shortened name of "O.co." Companies like Overstock do a great deal of business on the internet, and in order to be successful they have to understand the value of what they are doing and how to relate to the customers and potential customers they want to attract. It is not just about having good prices or good products, because customers need to enjoy their shopping experience, feel safe providing their personal information to the site, and be able to easily and conveniently shop for their items and pay for what they decide to buy (Chaudhury & Kuilboer, 2002). With that in mind, Overstock will be examined here in terms of those specific issues, in order to determine how...
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