The process therefore accepts conflict and emotion are natural parts of the management process, but tries to leverage this conflict and emotion towards the achievement of the overall objective.

The mining group process does have some interesting elements in terms of effectiveness. Everybody has seen the rambling meetings where issues simply are not resolved, making it difficult to move the process forward. In such situations, there is little doubt as to the benefits of establishing internal discipline, which is something that the mining group gold process does, in particular with the timekeeping. Over time, this process will also change the culture of the organization with respect to meetings. Whereas there will probably be a lot of initial resistance, one of the things this technique does is that it forces people in the meetings to come prepared, so that a lot of the fact-finding components that can get people sidetracked have...
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