Dining Analysis

When deciding to visit a casual dining restaurant, the first choice one makes is whether to choose a restaurant from a chain or to choose an independent restaurant. This decision is an important one. Chain restaurants tend to offer consistent dining experiences, so that a person can anticipate the level of quality and service he or she will receive at the restaurant. However, as restaurant chains grow, they often lose touch with their roots: "the more the priorities of the management seem to shift from taking care of its patrons to serving the needs of owners and stockholders" (Marvin, N.p.). Therefore, rather than choosing to evaluate a chain restaurant for this analysis, I chose to evaluate an independent casual dining restaurant: Hoggs N. Chicks in Missouri City, Texas. I chose this restaurant because I had heard good reviews about it from friends and had previously enjoyed my experiences...
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