Generational Conflict in Hospitality Industry
Generational conflict in the hospitality industry
The history of the workforce today experience different generation employees who work side by side with people who are old as their parents and young as their children. It is coming to the attention of the managers that age likewise has much to do with employees' expectations, learning styles, and hopes just like gender, culture and other characteristics. Through understanding every generation as well as providing these employees with what can make them thrive, leaders may find that they will be in a position to increase employees morale and retention hence increase in productivity. Within the workplace, individuals from diverse generations will always compete for leadership positions. The same way Baby Boomers and generation X employees compete for similar jobs and younger generation always catch up with them. At times due to the post-industrial info-centered world of work, the...
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