History has no place in the modern hospitality industry

Anachronistic Approaches to Modern Hospitality

The hospitality industry is a constantly growing and evolving trade. From one day to the next, minute changes to suit the needs of the patrons add up to become huge leaps and bounds from year to year. What was once commonplace may today be rare; what was once custom may now seem politically incorrect. The needs of the consumer change from day-to-day to reflect the fast-paced world, and if an establishment is to be successful it is vital that it grows and changes at the same pace as everyone else, if not one step ahead of the others. However, the question must be raised, does history have a place in the modern hospitality industry? Do the practices of days past have anything to offer today's managerial teams? Unfortunately, there is no simple answer to this question....
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