Managing the Total Quality Management (TQM)

Computer integrated manufacturing (CIM) is the amalgamation of diverse entities within the production system all the way through the use of information and computerization technologies for well-organized control and administration of manufacturing and related purposes (Francett, 1988; Gould, 1989; Groves, 1990; Sabbaghi, 1991). Some accounted profits of CIM (Aly, 1989, Chang and Wysk, 1985; Gaylord, 1987; Goldhar, 1985) are faster release of new goods, shorter production preparation, as well as development cycles, increased competence and elasticity, enhanced product quality, as well as serviceability.

Even though a lot of U.S. companies depend on the completion of CIM technologies to recover or uphold competitive gain (Doll and Vonderembske, 1987), a significant percentage has been unsuccessful to realize the expected benefits (De Meyer, 1990). One motive for this breakdown is their leading focus on the technological features of implementation at the same time as disregarding the critical...
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