Nursing Leadership and Conflict Management

The complexities of communication in healthcare are accentuated by the urgency of providing expert-level care and continually fueling a high level of professional competence with one's peers and the broader professional communities. The more time-sensitive a given field of nursing or medical practice, the more critical it is to have highly accurate, relevant and timely patient data to make decisions on (White, Thornbory, 2007). Across the entire medical industry and specifically in nursing the greater the competency a professional has, the greater the credibility they earn over time (McElhaney, 1996). This is what makes leadership so difficult in the nursing industry, as excellent leaders will over time coach and create highly effective nursing professionals who are honest about their strengths, in addition to their weaknesses (Fuimano, 2005). Authenticity and transparency are critically important for creating a solid foundation of trust in communication, and the more...
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