Exxon Corporation is a multi-national American oil and gas corporation. It has its roots in the John D. Rockefeller's Standard Oil Company established in 1870. In November 30, 1999, Exxon and Mobil merged and became ExxonMobil. ExxonMobil keeps its headquarters in Irving, Texas. From Rockefeller to ExxonMobil, the company has developed and chosen vertical integration (the combination in one company of two or more stages of production normally operated by separate companies (450)

) across the entire supply chain including upstream and downstream directions to encourage and facilitate exchange of information. Constant and effective communication aids in improving sales strategy, promote efficiency, and minimize costs on a local, regional, and global scale. Although, based on the events of the Baton Rouge location, ExxonMobil does not seem to realize the importance of communication on all scales.

The first scale analyze is the global scale. The industry is characterized by globalization of...
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