Job Analysis / Job Description

Job analysis

Undercover Boss: Season 1, Episode 2: Hooters Inc.

Coby Brooks, the President and CEO of Hooters Inc. goes undercover in the company's restaurants to inspect the operations, general activities, employee behaviors, and management styles without disclosing his identity in front of any person. Coby Brookes hides his identity by cleaning out his goatee beard and wears glasses to look somewhat different. He spends five days in different Hooters restaurants and work with different people from various organizational levels and job positions. During these five days, he observes numerous positive and negative things happening in the restaurants. The following section presents a description of two job positions from Hooters restaurants and subsequent comparison and job analysis for these positions.

Job Position 1: Restaurant Promoter

On the second day, Coby Brooks had to work with two girls who were employed in the Sales and Marketing...
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