Insurance Company:

My name is Mr. X and my Stateside insurance policy number is 123123. I have been a loyal policyholder for five years. This letter addresses rejected claim xyz, regarding the damage done to my Chevy Impala on December 18, 2011.

I contacted Stateside immediately upon the night of the accident to file a claim, and there is a record of my claim in your database. I issued a sworn, recorded statement over the phone to a Stateside insurance representative identified as Lisa, one of your claims handlers. However, I recently received a letter from your organization, informing me that my claim was rejected. I am writing this letter to appeal the decision.

As I informed Stateside at the time, I was driving home from the movie theater that night when the accident occurred. The night was very cold, and the roads had not been adequately salted. My car...
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