The authors noted that experience played a factor in the results of the simulation, yet during a crisis experience alone cannot be relied upon to restabilize the situation.
Roux-Dufort's thoughts on crisis management are particularly prescient for organizations, but may not be applicable in specific micro-level contexts (such as with Moorthy's surgeons). What the literature highlights is that the divide in thought and perspective that was identified by Pearson and Clair in 1998 still exists. Some of the literature is focused on macro-level solutions; some on the micro-level. Some of the literature is focused on prevention as the key to effective crisis management while some of the literature is focused mainly on the restoration of control and order as the defining actions of effective crisis management. Roux-Dufort is correct, certainly, that as long as the study of crisis management lacks focus it will also fail to result in innovative, practical...
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