6. Process the data to derive meaningful information and translate into goals and requirements
Because the HR department at Riordan Manufacturing has identified that there is a need to consolidate all of the various tools currently in use into a single application; the first stage of the information gather process is almost complete. The obvious task is to identify the tools in use and those who use them. Once done the questions will present themselves to the project team as the statement "the current systems consist of X with Y users using the system for Z. purpose." The project team must then identify what questions must be answered by either the customer (Riordan Manufacturing) or the team itself. The project team must craft the questions in such a manner as to provide the opportunity to deliver the underlying answer. Poorly worded questions will produce poor responses. Studies have shown that an error in requirements determination, possible because of a poorly worded question, which is not found until the later phases of development can cost 10 to 100 times as much to fix; as it would cost had it been found during the specification phase (Maraks & Elam, 1998).
The project team must determine where to gather the information to develop the business requirements. There are many important areas to consider in developing a well-defined picture of a system. One area is to observe the current business processes in the system and identify the tasks in those processes.
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