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Essay Instructions: please use references that are available on the internet and don't go back over 6 years.
The questions that have to be answer are 1) Three different forecasting applicartions used at Hard Rock Cafe.
2) Role of the POS system in forecasting at Hard Rock Cafe.
3) Variables that would be good predictors of daily sales and how could this information be gathered and used at each cafe?

also please make this paper 3 full pages.

Essay Instructions: Case Assignment Module 1 Intro to Operations Management
Part 1: Case Analysis
In its 30 years of existence, Hard Rock has grown from a modest London pub to a global power managing 110 cafes, three hotels, casinos, live music venues, a rock museum, and a huge annual Rockfest concert. This puts Hard Rock firmly in the service industry--a sector that employs over 75% of the people in the U.S. Hard Rock moved its world headquarters to Orlando, Florida, in 1988 and has expanded to more than 40 locations throughout the U.S., serving over 100,000 meals each day. Hard Rock chefs are modifying the menu from classic American burgers and chicken wings to include higher-end items such as stuffed veal chops and lobster tails. Just as taste in music changes over time, so does the Hard Rock Cafe, with new menus, layouts memorabilia, services, and strategies.
At Orlando Universal Studios, a traditional tourist destination, Hard Rock Cafe serves over 3,500 meals each day. The cafe employs about 400 people. Most are employed in the restaurant, but some work in the retail shop. Retail is now a standard and increasingly prominent feature in Hard Rock Cafes (since close to 48% of revenue comes from this source). Cafe employees include kitchen and wait staff, hostesses, and bartenders. Hard Rock employees are not only competent in their job skills; they are also passionate about music and have engaging personalities. Cafe staff is scheduled down to 15-minute intervals to meet seasonal and daily demand changes in the tourist environment of Orlando. Surveys are done on a regular basis to evaluate quality of food and service at the cafe. Scores are done on a 1 to 7 scale, and if the score is not a 7, the food or service is a failure.
Hard Rock is adding a new emphasis on live music and is redesigning its restaurants to accommodate the changing tastes. Since Eric Clapton hung his guitar on the wall to mark his favorite bar stool, Hard Rock has become the world's leading collector and exhibitor of rock and roll memorabilia, with changing exhibits at its cafes throughout the world. The collection includes 1,000 of pieces, valued at $40 million. In keeping with the times, Hard Rock also maintains a Web site, www.hardrock.com, which receives over 100,000 hits per week, and a weekly cable television program on VH-1. Hard Rock's brand recognition, at 92%, is one of the highest in the world. Source: Professor Barry Render, Jay Heizer and Beverly Amer.
Please turn in a paper of one to two pages (page counting does not include cover and reference list) discussing the following questions,
1. From your knowledge of restaurants and from the case itself, identify how each of the 10 decisions of operations management (from Powerpoint 1) is applied at Hard Rock Cafe.
2. How would you determine the productivity of the kitchen staff and wait staff at Hard Rock?
Expectations:
1. Answer questions with clarity.
2. Show depth and breadth in your paper to enhance the quality of your paper.
3. Try your best to search in our library to find some papers/articles to support your argument and show them in the reference list.

Essay Instructions: The Hard Rock cafe
A Different Experience
The Hard Rock Cafe opened its first restaurant in London in 1971, and today it has more than 121 restaurants all over the world, and expanded to hotels. The Hard Rock Café discovers that customers do not only want a good meal, but they want experience. Therefore, Hard Rock Café has adapted the experience strategy. They are uniquely differentiating themselves from any other chain restaurant or hotel.

The paper should cover the following:

1- Executive summary: It’s include the founding of the paper, the result ..including the writer point view. (1 page)

2- Description of the organization : the Hard Rock café -Including what they do – why the writer is interesting in the Hard Rock café (2 pages )

3- Where and how the service take place and how the service is delivered – the Marketing strategy (1 page)


4- Competitors – Demographic- outsider factors that impact the Hard Rock service and industry – the important aspects of the outsiders environment including the economic recession and how is it challenging of the Hard Rock café (2 pages )

5- What make the Hard Rock café service different, and social responsibility. ( 1 page )

6- Summary & conclusion: the writer overall after writing the paper. What are the writer personal feelings, what the writer think the future of the Hard Rock café going to be? And what the company should do “Recommendations” (2 page)

Helpful points & references
Experience strategy:
1- Music is a theme of Hard Rock cafe
2-Decoration is dynamic and unique
3-Merchandise shop in each cafe is part of the whole strategy
5- Millions are spent each year to perches Memorabilia of Rock and Roll

Marketing Strategies of Hard Rock hotel experience - San Diego
1- Experience Strategy illustrated by the overall hotel theme
2- Price Range
3- Location

Social responsibility:
Since its founding in 1971, Hard Rock International has been committed to its “Save the Planet” motto

Arbor Day Foundation. http://www.arborday.org/index.cfm

Essay Instructions: Part 1: Case Analysis

In its 30 years of existence, Hard Rock has grown from a modest London pub to a global power managing 110 cafes, three hotels, casinos, live music venues, a rock museum, and a huge annual Rockfest concert. This puts Hard Rock firmly in the service industry--a sector that employs over 75% of the people in the U.S. Hard Rock moved its world headquarters to Orlando, Florida, in 1988 and has expanded to more than 40 locations throughout the U.S., serving over 100,000 meals each day. Hard Rock chefs are modifying the menu from classic American burgers and chicken wings to include higher-end items such as stuffed veal chops and lobster tails. Just as taste in music changes over time, so does the Hard Rock Cafe, with new menus, layouts memorabilia, services, and strategies.

At Orlando Universal Studios, a traditional tourist destination, Hard Rock Cafe serves over 3,500 meals each day. The cafe employs about 400 people. Most are employed in the restaurant, but some work in the retail shop. Retail is now a standard and increasingly prominent feature in Hard Rock Cafes (since close to 48% of revenue comes from this source). Cafe employees include kitchen and wait staff, hostesses, and bartenders. Hard Rock employees are not only competent in their job skills; they are also passionate about music and have engaging personalities. Cafe staff is scheduled down to 15-minute intervals to meet seasonal and daily demand changes in the tourist environment of Orlando. Surveys are done on a regular basis to evaluate quality of food and service at the cafe. Scores are done on a 1 to 7 scale, and if the score is not a 7, the food or service is a failure.

Hard Rock is adding a new emphasis on live music and is redesigning its restaurants to accommodate the changing tastes. Since Eric Clapton hung his guitar on the wall to mark his favorite bar stool, Hard Rock has become the world's leading collector and exhibitor of rock and roll memorabilia, with changing exhibits at its cafes throughout the world. The collection includes 1,000 of pieces, valued at $40 million. In keeping with the times, Hard Rock also maintains a Web site, www.hardrock.com, which receives over 100,000 hits per week, and a weekly cable television program on VH-1. Hard Rock's brand recognition, at 92%, is one of the highest in the world. Source: Professor Barry Render, Jay Heizer and Beverly Amer.

Please turn in a paper of one to two pages (page counting does not include cover and reference list) discussing the following questions,

1. From your knowledge of restaurants and from the case itself, identify how each of the 10 decisions of operations management (from Powerpoint 1) is applied at Hard Rock Cafe.

2. How would you determine the productivity of the kitchen staff and wait staff at Hard Rock?