I?m sending you the most vital specifications for the proposed dissertation in request:
The Writing Format and Style of the proposed dissertation must be the following:
- Times New Roman font
- 12-point font size
- 275 words per page
- Double-spaced pages
- Harvard Referencing Style
- 1-inch margins
- Free bibliography, Footnotes and/or works cited pages
The proposed structure of the dissertation must be in the following areas:
* TITLE PAGE = "INTEGRATING QUALITY AND ENVIRONMENTAL MANAGEMENTS
SYSTEMS ? A CRITICAL STUDY"
* ACKNOWLEDGEMENTS PAGE
* TABLE OF CONTENTS
* LIST OF TABLES, CHARTS, FIGURES
* LIST OF SYMBOLS & ABBREVIATIONS
* EXECUTIVE SUMMARY
* CHAPTER 1: INTRODUCTION
An introductory chapter containing the Overview of the research study, the Background of the study, Problem Identification/Definition and Statement, the Aims & Objectives of the study, the Scope/Purpose of the dissertation in request and an Outline section at the end of this chapter for the following chapters of the dissertation.
This first chapter should also try to link the research subject i.e. INTEGRATION OF QUALITY AND ENVIRONMENTAL MANAGEMENT
SYSTEMS, with concepts like Sustainability, Continuous Improvement and Competitive Advantage. We should also try to drive the subject of Integrating the two management
systems, towards a more holistic approach, and by that I mean the concept of TOTAL QUALITY ENVIRONMNTAL MANAGEMENT
(TQEM), which is also the Main Scope of this research study. Due to the interconnection between Quality Management
Systems (QMS) and Environmental Management
Systems (EMS) and the potential possibilities to learn from one process to the other, it seemed appropriate to study the common features of Total Quality Management
) and ISO9000/1:2000 (QMS) standard with those of ISO14000/1:1996 (EMS) standard, which consistently follow the concept of TQM
, furthermore the new advanced concept of TQEM. The special Feature and Scope of this study, must be its emphasis on establishing an Integrated Management
System (IMS), or else a TQEM system. In other words, a TQM
/QMS system for the quality of products and the improvement of services provided by modern organisations, and an EMS system to control the environmental
quality aspects of these products and services.
* CHAPTER 2: LITERATURE REVIEW.
The following chapter is the chapter dedicated to the Literature Survey conducted for the proposed research study in request. Chapter 2 discusses the most important issues surrounding the research subject like the absolutely important concept of QUALITY and ENVIRONMENT (generally in the beginning) but also in further detail later, and their relationship with Organisational Performance and Operations, also. Furthermore, Traditional Management
Systems and how they?ve been evolved over the years ?till nowadays (modern form of Management
Systems far more complex but better and much more advanced). Management
Systems Standards for the Quality and the Environment (in generall) but in further detail ISO9000/1:2000 (QMS) & ISO14000/1:1996 (EMS) standard concerning quality aspects of modern environmental
issues, explaining the harmonisation /similarities of the two standards, but also the main differences between them. Then it?s the time to discuss about Quality Management
Systems (QMS) and related concepts like Total Quality Management
), fundamental principles of quality gurus like Deming, Juran, Crosby etc, followed by Environmental Management
Systems (EMS) and TQM
principles inside ISO14001:1996 (EMS) standard. It is absolutely necessary before going to the concept of Integrated Management
Systems(IMS), firstly discuss the vital CHANGE of Management
inside the organisation i.e. MANAGEMENT CHANGE, and by that I mean the Change of Management
thinking inside the business environment, explaining some very important objectives for this transformation (Change of Management
thinking) like the issues of Cultural Change, Management
Knowledge, Learning, Management
Commitment, Empowerment and Involvement of the employees, and last but not least Communication of everyone (from top to bottom) throughout the organisation. Then the concept of the Integration itself must be discussed, concerning issues like Partial or Full Integration of QMS and EMS systems and the advantages following each option, but also the implications and problems following it. Finally the time has come to analyse, at that point, the concept of Total Quality Environmental Management
(TQEM), which is also the Scope/Purpose of this research Study, explaining the fundamental Principles, Tools, Techniques, Implementation, Implications, Advantages and Disadvantages behind that particular concept. At the end of this chapter a Summary section must be included outlining the issues discussed above.
*CHAPTER 3: RESEARCH METHODOLOGY.
The third chapter is the chapter containing the Research Design for the proposed dissertation in request ( see Uma Sekaran:Research Methods for Business, 1992 ), explaining the nature of the Research upon request (Applied or Basic), the Data Sources collected (Primary or Secondary, the Research Methodology conducted, the Theoretical Framework of the research study (Dependent or Independent variables), Rationale of the research study, what style has been preferred (Qualitative or Quantitative way of research, the Data Collection Methods ( Questionnaires from Subject Population), Validity and Reliability of the collected data, Hypotheses Formulation/Development (***** Very-Very Important Note: It is a PREREQUISITE to have definitely SIX HYPOTHESES QUESTIONS formulated, concerning AIMS & OBJECTIVES & the SCOPE/PURPOSE of the research***** ). At the end of the chapter a Summary section outlining all the above from this chapter.
* CHAPTER 4: RESEARCH ANALYSIS & DATA RESULTS.
This chapter analyses the Research conducted and the Data Results obtained from the Questionnaires through Subject Population using Variables and Measures used, Data-Analysis Techniques through Hypotheses Testing (***** At this point the SIX HYPOTHESES QUESTIONS formulated in the above chapter, must be ANSWERED*****) from the analysis of the Questionnaires using Diagrams/Chart Figures and Statistical-Analysis-Techniques (like t-Test, Anova, x2-Test, Multiple Reggression Analysis etc- see Uma Sekaran:Research Methods for Business, 1992) from the responses obtained through Questionnaires from the Subject Population. At the end a Summary section must conclude the chapter.
* CHAPTER 5: DISCUSSION.
The next chapter is the Discussion chapter interpreting the Results obtained from the previous chapter in relation to the Aims & Objectives and the Scope/Purpose of the proposed dissertation in request. The issue of Integration of QMS and EMS systems must be discussed, using as a connecting link the common characteristics between their standards (ISO9000/1 & ISO14000/1) and their common principles due to TQM
, and the potential development towards a more holistic approach, like the concept of TQEM, and discussing the significance of the research Data-Results. At the end a Summary section must conclude the chapter.
* CHAPTER 6: CONCLUSION.
The conclusive chapter should explain the final conclusions obtained throughout the progress of the dissertation in request and also explaining the Limitations of the study and giving Recommendations for further action.
* REFERENCES (60 Sources, Harvard Referencing Style in Alphabetical order).
* BIBLIOGRAPHY (40-45 Sources in Alphabetical order).
* APPENDICES (all the responded Questionnaire-Papers that have been used for the research of Subject-Population).
P.S. PLEASE FEEL FREE TO MAKE ANY ALTERATIONS NEEDED (TO THE PROPOSED STRUCTURE OF THE PAPER OR ANYWHERE ELSE NEEDED) FOR THE IMPROVEMENT OF THE PROPOSED DISSERTATION IN REQUEST!!!!!
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