Knowledge Skills and Expertise in Customer Care Interview

Career Preliminary Questionnaire

It is in line with the advert that appeared in the national daily paper concerning the vacancy in your organization that I wish to express my wish to feel the advertised position. I strongly believe I have adequate skills that meet the threshold requirements for a financial advisor trainee in your organization. I have a bachelor's degree in Economics (Honors) from Queen's University-Kingston, Ontario. This implies my vast knowledge in economics related fields such as Accounting, Macroeconomics, Microeconomics, Econometrics, and Statistics among other fields. Apart from this, I have a certificate in Canadian Security Course (CSC) and Investment Funds in Canada (IFIC) from the Canadian Securities Institute. I completed my high school level studies from the Langley Secondary School- Langley, British Columbia with Honors in Grade 11 and 12. Presently, I work with the CIBC Langley Banking Center as a Customer Service Representative (since 2012). Working with the company has equipped me with significant skills and knowledge related to business and financial management. For instance, I have developed excellent communication skills, interpersonal skills, and flexibility in the execution of organizational activities. In addition, working with the company has enhanced my professionalism in the workplace, thereby, improving my competencies.

In 2013, I worked with the HimeJapanese Restaurant LTD- Vancouver, B.C as the assistant manager in the company. As a manager, I accomplished the realization of the organizational objectives using interventions such as training, scheduling, disciplining, and recruiting.Similarly, I facilitated the realization of the organizational objectives by developing the desired action plans and conflict management alongside adopting strategies that met the financial needs of the organization. Moreover, I worked with the Aurora Park Inn and Suites-Dawson Creek, B.C in 2007/2008 as an assistant manager or Front Desk Reception. Holding the position built my leadership and management competencies through various organizational activities. For instance, I took the responsibility of training and inspiring the employees to facilitate the realization of the organizational objectives alongside organizing accounts that are payable and receivable procedures. In addition, I performed other responsibilities such as supervising and assigning responsibilities, answering calls for reservations, balancing daily budgets, handling cash with accuracy and efficiency, and ensuring the provision of quality customer care. Through this, I acquired significant knowledge, skills, and expertise required for facilitating the success of the organizational activities alongside satisfying the needs of the customers.

Furthermore, I am legally eligible to work in Canada because I have permanent residency status. As such, my status will not inconvenience the execution of organizational activities because I will always be available to meet the organizational demands. Working with Scotia Bank has been among my key aspirations as a future professional Financial Advisor Trainee. Working with your company will also facilitate my professional and personal development, therefore, my marketability. Moreover, the reputation of your….....