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Cisco Systems Culture
Organizational Goals for Recruiting and Retaining Employees
Cisco is a company that has a high rate of retention on its employees. According to Yves Lermusiaux, in his Recruiting at Cisco, the company's highest turnover rate in the 90s was 7.3%. In 1999, it only has 6.3% of turnovers. Randall Birkwood, Cisco's Director of Employment, states the following formulas with regards to retaining employees (Lermusiaux, 2000).
The right culture for Cisco's employees
Its focus on empowerment
Communication and team-centric organization
To have a customer-centric organization
Cisco values people skills. Its goal is to provide its employees with what they need in today's changing economy. It aims to meet employees' expectations. This includes security and opportunity to gain more experiences. Cisco considers people as its most important investment.Based from his interview with Randall, Lermusiaux (2000) indicates that Time has come for organizations to understand that the role of recruitment is more than just as a paper pusher; it is now a business enabler. Empowering the human capital department to become responsible and single points of contact, (as well as the point of complaints, if called for) is the way Randall sees that the integration at Cisco has started to work.
Philosophy, Mission, Vision, and Values
Cisco has a mission and values that were based on the following culture that it implements in its organization. According to Cisco Systems Online,
Cisco was founded on a culture based on the principles of open communication, empowerment, trust, integrity,….....