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Human Resources
Managers from three different HR departments (from three separate companies) were interviewed concerning the management, job duties and focus of their respective HR departments. A summary of each of their responses is included below.
All three companies look to hire experienced HR personnel and then require them to attend training courses. In addition to outside courses, both the second and the third companies required their HR personnel to attend conferences and in-house sessions as well.
The first company's ROI is determined by calculating the average length of employment and the company turnover rate. The average cost per hire is not calculated by the first or the second company and although the third company does not specifically calculate the average cost per hire they do have a focus on retention due to the cost of hiring new employees.
Each company presented different answers in...
The first company noticed innovation and advanced technology that when implemented would ensure the HR department was efficient, while the second company looked at diversity and leadership training as the upcoming trend. The third company was again focused on quickly hiring technical personnel and the trend most noticed was in assembling all the necessary components to assimilate those new personnel into the company's workforce.
What was interesting regarding the question on whether the HR department was a part of planning was that the company most in need of hiring new personnel was also the company that required the HR department to be part of the planning process. The HR departments from the first and second companies were not nearly as welcome during planning meetings as the third company's was. The HR department for company number one was given their instructions and told to…
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